Why +impact?

Drawing on our global operating experience we help our customers set-up and transform their operations by optimising efficiency, improving the
service experience and attaining best in class safety and environmental performance.

In turn, this positively impacts reputation, citizen satisfaction and cost of delivery.

Our ability to deliver for our clients is underpinned by six pillars

Specialists in operational delivery and facilities management.

Subject matter experts with practical operating experience and insights drawn from across Serco.

Proven capability in standing up large-scale new government and service initiatives from scratch.

Real-world experience in delivery of multi-million dollar contracts across defence, transport, health, justice, immigration, space and citizen services.

Proven management frameworks and operating models underpinned by global quality standards.

Expert programme and project management capability bringing together a multi-disciplinary project team with relevant expertise and experience.

Where we operate

We bring together the real-world operational expertise of our Serco teams internationally with advisory insight to bring positive impact to what you do.

Canada
Serco has over 1,400 employees working across 5 provinces in Canada, delivering a multitude of services, from Air Navigation Services to Space Programme Support

UK and Europe
We benefit from the expertise of Serco’s operational teams which consists of 31,000 people in the UK & Europe, working across 220+ government contracts.

Middle East
Serco has over 4,500 people working on our projects in the Middle East, with operations across the United Arab Emirates and The Kingdom of Saudi Arabia.

Asia Pacific
We have over 12,000 Serco people in the Asia Pacific region, with operations across Australia, New Zealand and Hong Kong.